I recently found a very interesting article about how wiki technology is being used at Thomson. Publishing Trends have published an article on their website called 'Thomson Teaches Tech Through Twikis' which gives a good summary of what they have done.

Here are some nice quotes:

"technology took hold much faster than anyone anticipated – only about a month and a half"

"When Ken started using it, it grew exponentially, we outgrew the one server that we originally used, and are now using one in Mason Ohio that supports 600-700 users."

"Now, it's pretty much taken root. It's the place where we post and discuss all of our standard forms, white papers, meeting minutes, ideas, etc. It's become the center for communication."

"Before, you'd be using Word, You'd have to complete everything, make sure your document is perfect, and then send it to the second person. Then they'd go through everything, track changes, and send it to the third person and so on, it would take 2-3 weeks. Now, with the wiki, someone posts, and immediately everyone in the group can respond and manipulate one document. We can get an RFP out in 2-3 days now."

Inspiring stuff! The article complements the ideas that I had published in Publish Magazine in November 2006. You can read the original text of my article at publishing in Web 2.0

If you want to find out more about what Thomson have done, there is also a good podcast of an interview that Dan Bricklin did with Asheesh Birla. You can download a copy here

A few weeks ago I met with James Dellow and we had a good chat about the state of wikis and knowledge management. As a result, James has asked me to make a presentation on the subject to the NSW KM Forum.

I have reproduced an overview of what I will be covering below. Anyone is welcome, but seats are limited, so I you want to come along, please RSVP to the email at the bottom.